Security and Fraud Awareness
Security and Fraud Center
Your financial security is important to The State Bank that is why we work to shield your accounts from various types of fraud. The bank has features in place that work to help secure and protect your account and personal information.
What the bank does...
- Policies and procedures are in place which assists in detecting fraud.
- Anti-virus software, firewalls, intrusion detection devices are all in place to assist in detecting fraudulent activity.
- Annual employee training is held to keep employees up to date on security, suspicious activity and fraud.
- Accounts are monitored for different types of fraud.
- Keep in mind that the bank will never contact you via text or e-mail and ask you to submit personal and/or account information.
What you can do...
- Most importantly - protect your personal information, name, social security number, account numbers, etc.
- Do not share your personal identifying information with others.
- Monitor your statements and report any unauthorized activity as soon as possible.
- Never respond to e-mails or text messages that ask for personal or account information even if they appear to be coming from a legitimate source.
- Always be leery of any message that asks for your personal information or that refer you to a website which asks you for personal information.
- Keep your computer protected by anti-virus software.
- Make certain you are on secure websites when buying or selling over the internet.
- If you think your personal computer has been hacked into, take it to a certified computer specialist and have them clean it.
If you think you've been a victim of frauds involving ATM, Internet, Check, Wire Fraud, or Identity Theft...
- FBI Fraud Alert
- Report the fraud immediately to the local authorities, your financial institution and credit card companies.
- Request a copy of your credit report from any one of the three major credit bureaus.
Equifax - 800-685-1111
TransUnion - 800-888-4213
Experian - 888-397-3742
Report any suspicious e-mail or text message, criminals use these two methods of communication when phishing for personal information.
Phishing: a scam by which an e-mail or text is sent to the user which tricks the user into revealing personal or confidential information (passwords, social security number, account number, etc.)
- Call your bank and/or credit card company immediately to cancel card and verify most recent purchases.
- If you are a victim of identity theft notify the Social Security Administration at 800-772-1213.
- Identity Theft Prevention information via video - Personal or Business
Please read the following documents for safety tips regarding ATM & Debit Cards and Mobile Banking:
ATM & Debit Card Safety Tips